Return Policy 

Unless otherwise stated on the product page, returns are accepted for refund as follows:

  • Any/all products for return request must be new, unused, and sealed inside any/all packaging it came with when dispatched
  • The original purchase was made no more than 30 calendar days from return request.
  • The original purchaser must contact us prior to returning any items for approval unless purchased through Google.
  • Return shipping is paid by the buyer, unless expressed in writing by Coretru.com. If your product is defective, we will issue you a return label free of charge.
  • ALL RETURNS ARE SUBJECT TO A 10% RESTOCKING FEE (unless item is being returned due to defect)
  • Any damages to return products from poor packing or handling during transit will not be the responsibility of Coretru.com.

Any products returned that don’t meet or accept the above terms will not receive a refund.

Exchange Policy 

Unless otherwise stated on the product page, exchanges are accepted as follows:

  • Any/all products for exchange request must be new, unused, and sealed inside any/all packaging it came with when dispatched.
  • The original purchase was made no more than 30 calendar days from exchange request.
  • The original purchaser must contact us prior to returning any items for exchange approval.
  • Return shipping is paid by the buyer, unless expressed in writing by Coretru.
  • Any damages to return products from poor packing or handling during transit will not be the responsibility of Coretru.

Any products returned that don’t meet or accept the above terms will not receive an exchange credit.